Privacy Policy


Steiner Family Dentistry

Website Privacy Policy

Thank you for visiting our website. Steiner Family Dentistry is committed to respecting your online privacy. The following privacy policy sets forth how we use personal information collected at this site. Please read the entire privacy policy before using the site or submitting any of your personal information. When you use the site, you are accepting the practices described in this policy. The privacy practices may be changed in the future. Any changes will be posted and changes will only apply to activities and information in the future, not retroactively. Please review the privacy policy every time you visit our site to understand how personal information you provide will be used.

Collected Information

We collect personal information such as names, phone numbers, email addresses, etc., only when voluntarily submitted by our visitors. The information you provide is only used to fulfill your particular request unless you give us permission to use it in another manner.

Shared Information

We may share information with government agencies or any other companies assisting us in fraud prevention or investigation. We may do so when permitted or required by law or when investigating fraud that has already taken place. We also may use other businesses to perform certain services for us, such as maintaining our site and our email services and processing inquiries. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. We will not sell or share your personal information with any unaffiliated third parties for marketing purposes.

Collective Data

Occasionally, we may collect statistical and non-personal information about the use of the site. This information may include how many visitors visit a specific page on the site, how long they stay there, and which hyperlinks they visit. We collect this information to determine which areas of the site are most popular and where to enhance the site for our visitors. This collective data may be used to describe the use of our site to third parties or in response to a government request. However, this data will not personally identify you or any other of our website visitors.

Links to Other Sites

While visiting our site, it is possible that you could be directed (via hyperlink or other means) to other sites that are outside of our control. These other websites may send their own cookies to visitors, collect data, or solicit your personal information. It is important that you read the privacy policies of these other sites before using them. We are not responsible for the privacy practices of other websites and cannot guarantee the security of any personal information that is collected on those other sites.

Steiner Family Dentistry Messaging Privacy Policy
At Steiner Family Dentistry, we prioritize the privacy and security of patients’ personal information. This privacy policy outlines how we collect, use, and protect the personal information of patients when using our messaging system, in compliance with HIPAA regulations and Twilio’s requirements.

Information Collection and Use For Messaging
We are authorized to use applications to send messages to their patients through text and/or email. Patient information used for these messages can include names, phone numbers, email addresses, appointment details, and birthday information. This information is used for the following purposes in our messaging service:

  • Sending automated reminders for appointments, reviews, re-care, and other related notifications.
  • Facilitating direct, custom messages from the dental practice to the patient.
  • Sending marketing campaigns to patients who have expressly consented to receive such messages.
  • Saving patient responses to messages.

Information Sharing and Disclosure
Steiner Family Dentistry does not share patient information with third parties for marketing purposes. Information shared with Twilio for the purpose of sending text messages is limited to the client’s phone number, the patient’s phone number, and the content of the message. Twilio does not capture or share any patient data beyond what is necessary for SMS delivery.

Security Measures
We are committed to protecting patient information through the implementation of comprehensive security measures, including:

  • Adhering to HIPAA policy and best practices for data security.
  • Implementing reasonable physical, administrative, and technical safeguards to prevent unauthorized access, use, and disclosure of patient information.
  • Conducting regular security audits and risk assessments to identify and address potential vulnerabilities in our messaging system.
  • Sending automated reminders for appointments, reviews, re-care, and other related notifications.

Opting Out and Updating Preferences
Patients have the right to opt out of receiving text messages at any time by texting “STOP” to the number sending the messages. Additionally, patients can update their messaging preferences through our opt-in form or by contacting our office directly.

Changes to This Privacy Policy
Steiner Family Dentistry reserves the right to update or change this privacy policy at any time. We will notify patients of any significant changes to how we handle personal information.

Contact Us

We reserve the right to make changes to our privacy policy.  Any changes to this privacy policy will be posted here.  If you have any questions or concerns about our Privacy Policy, please contact us at:

Steiner Family Dentistry

1550 N. Crestmont Dr., #C
Meridian, ID 83642

208-888-4481